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TERMS AND CONDITIONS
These terms and conditions (the "Terms and Conditions") govern the use of vlkice.com (the "Site"). This Site is owned and operated by VERLANI LK. This Site is an ecommerce website.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
Intellectual Property
All content published and made available on our Site is the property of VERLANI LK and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
Age Restrictions
The minimum age to use our Site is 18 years old. By using this Site, users agree that they are over 18 years old. We do not assume any legal responsibility for false statements about age.
Sale of Goods
These Terms and Conditions govern the sale of goods available on our Site.
The following goods are available on our Site:
These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
Payments
We accept the following payment methods on our Site:
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Consumer Protection Law
Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Limitation of Liability
VERLANI LK and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless VERLANI LK and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the State of Florida.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
______________________________________
verlanilk@gmail.com
______________________________________
You can also contact us through the feedback form available on our Site.
Effective Date: 2nd day of July, 2025
RETURN POLICY
Last updated July 2,2025
REFUNDS
All sales are final
QUESTIONS
If you have any questions concerning our return policy, please contact us at: verlanilk@gmail.com
EXCHANGES
You will have 7 business days to submit any issues with your purchase due to issues by Vlk Ice.
You must submit the issue and pictures of defective item or items. Your exchange will then be reviewed. Once reviewed, Vlk Ice will then decide if your item or items are exchangeable. If items are defected due to negligence or misuse of product on your part, no exchange will be granted.
PROCESSING & SHIPPING
Once an order has been placed, please allow 3-5 business days processing time. Specific items such as Ice Spoons are made to order. For T-Shirts and other such apparel, please allow 7-10 business to receive your order. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and statutory holidays.
You will not be charged for the delivery of the goods you purchase on our Site.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information. Orders are shipped through USPS. Once your order has been processed and shipped from vlkice.com, the package is now in the hands of the USPS. You will be provided tracking numbers for your package.
LOST OR DAMAGED PACKAGES
VLK ICE takes pride in delivering exceptional products. Once your items are processed in at the USPS Facility, your packages are then in the care of USPS. If your items are defected due to mishandling of packages or is lost, VLK ICE is not responsible. Please refer to your tracking information to dispute any issues with your packages.
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